The secretary of the U.S. Department of Veteran Affairs requested more compatibility with the U.S. Department of Defense. This was prompted by a necessity to provide better service to veterans. The secretary seeks for the paperwork for disabled soldiers to push through the system faster. This involves making VA’s VISTA system and the DoD’s AHLTA system more in-sync.
Retired General Eric K. Shinseki spoke to over 2,000 Army healthcare professionals at the Army Medical Symposium, located in San Antonio, Texas, on July 22. He was specifically addressing this issue.
Veterans are at the top of the nation when it comes to homelessness, depression, substance abuse and suicide. The VA and DoD recognize flaws in the system and seek to rectify these statistics. They claim it should not take 6 to 12 months to process a healthcare request.




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